Refund & Return Policy

We offer a 7-day free return policy. This means you can request a return within 7 days of receiving your item, and all products are eligible for return unless otherwise stated.

How to Start a Return

To begin a return, please contact us through our support page.
Our team will guide you through each step.
All returns are completely free, and we cover all return shipping costs.

Refund Timeline

Once your return is accepted, the refund will be credited to the original payment method within 5–7 business days. For Cash on Delivery (COD) orders, we will contact you to confirm your preferred method for receiving the refund.

Exchange and Replacement

Once your return is confirmed, the replacement may take 4–10 business days, depending on your location.

Damages & Issues

Please inspect your order upon delivery.
If you receive an item that is defective, damaged, or incorrect, contact us immediately.
We will review the issue and resolve it as quickly as possible.

Order Cancellation Policy

You may cancel your order at any time before it is dispatched.
Cancellations made before dispatch are completely free, with no fees or penalties.

Our Commitment

Zinkify is committed to providing a hassle-free shopping experience and ensuring you are fully satisfied with your purchase.